Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lost connectivity with itunes and Apple.com

  • 1 reply
  • 2 have this problem
  • 4 views
  • Last reply by Bocko

more options

As of today I am having difficulties establishing a connection between my internet and itunes/apple. This is the ONLY website I am having problems with. I am not using any proxies and my modem is working just fine. I went ahead and updated firefox to the current 3.6.8 version and still, no improvement. Please help!

This happened

Every time Firefox opened

== I opened itunes store and checked for my available downloads. Also when I tried to access apple.com/

As of today I am having difficulties establishing a connection between my internet and itunes/apple. This is the ONLY website I am having problems with. I am not using any proxies and my modem is working just fine. I went ahead and updated firefox to the current 3.6.8 version and still, no improvement. Please help! == This happened == Every time Firefox opened == I opened itunes store and checked for my available downloads. Also when I tried to access apple.com/

All Replies (1)

more options

Maybe Apple have some server problem. Try testing your downloading speed on http://www.speedtest.net/