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Firefox crashes loading youtube videos but only there. it's working on other video pages. i started it in a safed modus but the problem is still there. I reinstalled firefox and the flash pluggin but it didn't help anything. What can I try else?

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  • 66 have this problem
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  • Last reply by Furanki

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I'm using firefox 3.6.8. All my pluggins are up to date

Using a link to a youtube video or on youtube itself the page crashes. I only can hear the sound for some seconds, then that stopps too. I have to close firefox using taskmanager, nothing else is working anymore.

I'm using firefox 3.6.8. All my pluggins are up to date Using a link to a youtube video or on youtube itself the page crashes. I only can hear the sound for some seconds, then that stopps too. I have to close firefox using taskmanager, nothing else is working anymore.

All Replies (6)

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Go to about:crashes to give us your latest crash report IDs.

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Hi, thanks for your help! How can I post this crash report exactly? Unfortunately youtube never appears on this report....

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Make sure that you allow the plugin-container process in the firewall.

See also http://kb.mozillazine.org/Plugin-container_and_out-of-process_plugins

Modified by cor-el

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Thanks again for your help. I did these two updates now (java and plugin) and tried some youtube videos. At the beginning I thoughts that it is working now, because normally firefox crashed already with the first or second video. Now it's working for 5-10 videos and only every 5th-10th video brings firefox to crash.

With the plugin-container process thing I'm not really sure what to do. Do I have to disable the crash protection? (the 4 things that are written for window?) Could you maybe help me with this again?

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I tried again this morning and realized, that these two updates didn't change anything. Firefox crashed loading the first youtube video....

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Hi..i've tried this one and it works for me (Windows user)

1. Uninstall Mozilla. Once uninstall go to Step 2

2. Delete the Mozilla folder in the Program Files eg. X:\Program Files\Mozilla

3. Go to registry editor (Run > Regedit)

4. Select HKEY_LOCAL_MACHINE > Software and delete Mozilla, Mozilla.org & MozillaPlugins registry

5. Reinstall Mozilla & Flash Plug Ins

Try if its working..