Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

When opening firefox 3.6.8 I get a java script error at line 323

  • 1 reply
  • 9 have this problem
  • 2 views
  • Last reply by cor-el

more options

When trying to open Firefox 3.6.8, I get a java script error: [JavaScript Error: "dir is null" {file: "file:///C:/Users/My%20Computer/AppData/Roaming/Mozilla/Firefox/Profiles/lk5mbar9.default/extensions/%7B0538E3E3-7E9B-4d49-8831-A227C80A7AD3%7D/components/nsForecastfox.js" line: 323}]' when calling method: [ffIDiskService::get] If I cancel the error message, FF opens, but then my google search bar will not search & then FF freezes up. I'm using Windows7.

When trying to open Firefox 3.6.8, I get a java script error: [JavaScript Error: "dir is null" {file: "file:///C:/Users/My%20Computer/AppData/Roaming/Mozilla/Firefox/Profiles/lk5mbar9.default/extensions/%7B0538E3E3-7E9B-4d49-8831-A227C80A7AD3%7D/components/nsForecastfox.js" line: 323}]' when calling method: [ffIDiskService::get] If I cancel the error message, FF opens, but then my google search bar will not search & then FF freezes up. I'm using Windows7.

All Replies (1)

more options

That is a problem with the Forecastfox extension.

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

See Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems and Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems