Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox 3.6.7and the new java aren't working for me. Firefox keeps giving me script errors

  • 3 replies
  • 171 have this problem
  • 11 views
  • Last reply by jbj0005

more options

The errors are: script busy: Programfiles/Mozillafirefox/components/nsExtensionmanager.js:623 or [JavaScript Error: "dir is null" {file: "file:///C:/Users/Owner/AppData/Roaming/Mozilla/Firefox/Profiles/v8lye5o2.default/extensions/%7B0538E3E3-7E9B-4d49-8831-A227C80A7AD3%7D/components/nsForecastfox.js" line: 323}]' when calling method: [ffIDiskService::get].

The only solution is uninstall firefox and reinstall. I have to do this every day as it only works until firefox hangs or closes.I'm running Vista. Never had this problem until I updated to 3.6.8 and then I kept getting java errors, so I downloaded the newest java. Now if firefox starts at all, the add ons don't work. If I uninstall and reinstall, they work temporarily until I have to close firefox.

The errors are: script busy: Programfiles/Mozillafirefox/components/nsExtensionmanager.js:623 or [JavaScript Error: "dir is null" {file: "file:///C:/Users/Owner/AppData/Roaming/Mozilla/Firefox/Profiles/v8lye5o2.default/extensions/%7B0538E3E3-7E9B-4d49-8831-A227C80A7AD3%7D/components/nsForecastfox.js" line: 323}]' when calling method: [ffIDiskService::get]. The only solution is uninstall firefox and reinstall. I have to do this every day as it only works until firefox hangs or closes.I'm running Vista. Never had this problem until I updated to 3.6.8 and then I kept getting java errors, so I downloaded the newest java. Now if firefox starts at all, the add ons don't work. If I uninstall and reinstall, they work temporarily until I have to close firefox.

Chosen solution

The "nsExtensionManager.js:623" issue is caused by an incompatibility of Personas Plus 1.6 with the Google Toolbar.
See Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems


See Bug 590608 - Personas Plus 1.6 incompatibility with Google Toolbar

(please do not comment in bug reports)

Read this answer in context 👍 1

All Replies (3)

more options

Chosen Solution

The "nsExtensionManager.js:623" issue is caused by an incompatibility of Personas Plus 1.6 with the Google Toolbar.
See Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems


See Bug 590608 - Personas Plus 1.6 incompatibility with Google Toolbar

(please do not comment in bug reports)

more options

Thanks! I followed the instructions to uninstall and reinstall Personas, (had to use safe mode since I couldn't access the AddOn menu) and it's working now. Thanks so much!

more options

Finally after a month and a half My googl search box is back and I can access the Addons link. A safe mode uninstall of Personas 1.6 fixed every issue....Many Many Thanks