Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

graphics/ images such as book covers do not appear on amazon website. Text appears instead of image.

  • 1 reply
  • 6 have this problem
  • 2 views
  • Last reply by cor-el

kennethellman
kennethellman
more options

When going to the web site amazon.com the extensive graphics does not appear. Where there should be an image of a book, instead there is text. I have tried reinstalling Firefox and it does nothing. Other than this image problem Firefox works fine. 

Photographs on the NYTimes website appear with no problem.  
At the time of installation of Firefox a warning appeared to the effect that a program was attempting to load which might make Firefox unstable. It asked whether I wanted to load the program (add on/plug in).

I said no. At that point the problem arose. I am using Windows 7 operating system. All images show with no problem when using Explorer.

When going to the web site amazon.com the extensive graphics does not appear. Where there should be an image of a book, instead there is text. I have tried reinstalling Firefox and it does nothing. Other than this image problem Firefox works fine. Photographs on the NYTimes website appear with no problem. At the time of installation of Firefox a warning appeared to the effect that a program was attempting to load which might make Firefox unstable. It asked whether I wanted to load the program (add on/plug in). I said no. At that point the problem arose. I am using Windows 7 operating system. All images show with no problem when using Explorer.

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

See Fix problems that cause images to not show and http://kb.mozillazine.org/Images_or_animations_do_not_load

It is possible that you clicked "Block Images" in the right click context menu while trying to save an image.

Check the image exceptions: Tools > Options > Content: Load Images: Exceptions - See Settings for web content, pop-ups, fonts, and languages

Your above posted system details show outdated plugin(s) with known security and stability risks.

  • Next Generation Java Plug-in 1.6.0_14 for Mozilla browsers

Update the Java plugin to the latest version.