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I'm having a problem with FF forgetting Username & Passwords to occasional sites, checked Tools>options which is set correctly.

  • 3 replies
  • 4 have this problem
  • Last reply by cor-el

Yegvardd
Yegvardd
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Hi

Twice this last few days, on different sites, FF3.6.10 has forgotten well used Usernames and passwords. First time it re-learnt after manually sign in.

Second time FF totally refuses to learn the Username and Password for the site. Tried 3 times after checking Tools>Options

Not blocked via site exceptions Privacy> Clear history when FF closes>Settings>Data> PSWD NOT set

Thanks

Mike

Hi Twice this last few days, on different sites, FF3.6.10 has forgotten well used Usernames and passwords. First time it re-learnt after manually sign in. Second time FF totally refuses to learn the Username and Password for the site. Tried 3 times after checking Tools>Options Not blocked via site exceptions Privacy> Clear history when FF closes>Settings>Data> PSWD NOT set Thanks Mike

Modified by Yegvardd

All Replies (3)

cor-el
cor-el
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  • Top 10 Contributor
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Do you mean names and passwords in the Password Manager or do you mean that you are no longer logged on to (remembered by) websites after closing and restarting Firefox?

If the latter happens then you have a problem with cookies that are not kept or the file that stores the cookies is corrupted.

  • Websites remembering you and automatically log you in is stored in a cookie.
  • You must allow that cookie (Tools > Options > Privacy > Cookies: Exceptions), especially for secure websites and if you let cookies expire when Firefox closes
  • Make sure that you do not use Delete browsing, search and download history on Firefox to clear the "Cookies" and the "Site Preferences"


See also http://kb.mozillazine.org/Websites_report_cookies_are_disabled

Yegvardd
Yegvardd Question owner
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Thanks for the reply,

Password Manager just occasionally forgets a single name and it's associated password. The cookie memory still knows how many times I have been there, but the manager info has gone. I have checked all the settings.

I even re-started FF. I did notice that on the failed attempts to re-load a username/password that the banner "Do you want FF to Remember this..." did not appear.

Mike

cor-el
cor-el
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The password manager can forget (delete) a name if you clear the name field after the password manager has filled it, so be careful with doing that.