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Can't download Sync: popup says I am using Firefox 3.0.7, whereas I clearly have 3.6.1

  • 3 replies
  • 10 have this problem
  • 8 views
  • Last reply by Shawn

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At the bottom of the About Firefox version 3.6.1 box is the following:

Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.9.2.10) Gecko/20100914 Ant.com Toolbar 2.0 Firefox/3.0.7,

At the bottom of the About Firefox version 3.6.1 box is the following: Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.9.2.10) Gecko/20100914 Ant.com Toolbar 2.0 Firefox/3.0.7,

Chosen solution

Your User agent is wrong

1. In the Firefox Location Bar, Where you enter the address of web pages, enter about:config

2. A This might void your warranty warning may appear. Click I'll be careful, I promise!

3. In the Filter text box, enter general.usergent

4. For each of those bold general.useragent preferences, right- click them and choose reset

After Check for Updates by going to Help < Check for Updates

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All Replies (3)

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Chosen Solution

Your User agent is wrong

1. In the Firefox Location Bar, Where you enter the address of web pages, enter about:config

2. A This might void your warranty warning may appear. Click I'll be careful, I promise!

3. In the Filter text box, enter general.usergent

4. For each of those bold general.useragent preferences, right- click them and choose reset

After Check for Updates by going to Help < Check for Updates

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Wow! Immediately worked!

Many thanks.

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No problem.