Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I set up Firefox Sync and all goes well. After a reboot, and restart of Firefox, Sync Settings are no longer set, and I have to setup again. Any ideas?

  • 2 replies
  • 15 have this problem
  • 3 views
  • Last reply by mxh

more options

This issue is evident on both a Windows 7 machine as well as a MAC OSX 10.6 laptop. Latest version of Firefox

This issue is evident on both a Windows 7 machine as well as a MAC OSX 10.6 laptop. Latest version of Firefox

All Replies (2)

more options

Are you clearing Private Data when Firefox closes, specifically Active Logins?

https://support.mozilla.com/en-US/kb/Clear+Recent+History

more options

Thanks for asking your question. Yes, I am clearing Active Logins. Based on your question, I assume that I should not clear Active Logins, to make Firefox Sync work. Is this a correct assumption?