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I cannot access itunes but can access all other sites

  • 1 reply
  • 11 have this problem
  • 3 views
  • Last reply by cor-el

mikehole
mikehole
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I cannot access itunes store but have no other issues with other sites. I've made no changes to settings or installed any other software or hardware. In short, overnight my itunes store connection was refused and apple tech cannot help.

I cannot access itunes store but have no other issues with other sites. I've made no changes to settings or installed any other software or hardware. In short, overnight my itunes store connection was refused and apple tech cannot help.

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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  • "Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
  • "Remove the Cookies" from sites causing problems: Tools > Options > Privacy > Cookies: "Show Cookies"

See also:

Your above posted system details show outdated plugin(s) with known security and stability risks.

  1. Shockwave Flash 10.0 r45
  2. Java Plug-in 1.5.0_03 for Netscape Navigator (DLL Helper)

Update the Flash plugin to the latest version.

Update the Java plugin to the latest version.