Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Almost every website complains that cookies are not enabled. I have followed instructions on Mozilla Help. Deleted history, cache, and cookies. What now?

  • 3 replies
  • 16 have this problem
  • 3 views
  • Last reply by glennandre

more options

I am using Firefox 3.6.10 and Windows 7 on a Toshiba Satellite L-675D. Almost every website says I have cookies disabled after I ask for another page, etc. I have followed the help instructions from assuring that cookies are enabled and 3rd party cookies are accepted, etc. I completed the recommendations down to deleting history, cookies, and cache. Nothing helped.

I am using Firefox 3.6.10 and Windows 7 on a Toshiba Satellite L-675D. Almost every website says I have cookies disabled after I ask for another page, etc. I have followed the help instructions from assuring that cookies are enabled and 3rd party cookies are accepted, etc. I completed the recommendations down to deleting history, cookies, and cache. Nothing helped.

All Replies (3)

more options

Does it work in safe mode?

more options

Try to clear the cookies from sites that cause problems.
If clearing the cookies doesn't help then it is possible that the file cookies.sqlite that stores the cookies is corrupted.

Rename (or delete) cookies.sqlite and cookies.txt, if they exist, in the Profile Folder in case cookies.sqlite got corrupted.

more options

What if you try to ENABLE cookies?