Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox crashed while automatically downloadingthe latest version, and when I reopened it, it did not give me the option of restoring my lost tabs. Is there any way to recover them now?

  • 2 replies
  • 9 have this problem
  • 4 views
  • Last reply by alphaa10

more options

I don't know what more details to offer. The browser crashed, all my open tabs were lost, and when I restarted Firefox, it did not give me the option of restoring the tabs. I really want them back. Is there any way to roll back and recover them?

I don't know what more details to offer. The browser crashed, all my open tabs were lost, and when I restarted Firefox, it did not give me the option of restoring the tabs. I really want them back. Is there any way to roll back and recover them?

Modified by No_user_name

All Replies (2)

more options

And now it's happened again, for the second time in a week. It automatically downloaded 3.6.12 and crashed my computer. When I rebooted, I had lost all my tabs and everything I was doing in Firefox.

What the hell is going on with Firefox? I can't keep using such an unreliable program. Is there an answer for this? I am totally fed up with Firefox tonight. Is there some way to stop this from happening, or do i just dump Firefox and switch to IE once and for all?

more options

That gripes me to no end, as well. You might think Mozilla could think this one through, at least to the point of realizing there should be a manual means to recover open tabs NOT restored automatically after a routine FireFox crash.

And if Mozilla cannot stabilize FireFox, it will keep losing users back to IE.

The epidemic of crashes seemed to begin when FireFox "improved" itself with the idea of running 3rd party plugins in a "container", which is still far from reliable. I must run SysInternals Process Explorer at least once per Windows session to keep FireFox from destroying itself.

Aside from FireFox being so unstable, Mozilla should show some concern for users and make the manual restore option very plain from the UI-- such as "RESTORE OPEN TABS LOST SINCE THE LAST (*&&!!! FIREFOX CRASH"

Presumably-- and that may presume too much-- Mozilla leaves the open tabs "log" in place during each update. If that record of open tabs remains untouched from update to update, then why does FireFox screw up, update after update, and routinely fail to recover all tabs?

You might think someone at Mozilla would realize something is wrong. I have let Mozilla "phone home" after each crash, and yet the problem continues.