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cannot access web with either IE and firefox 3.6.12 . can ping websites and have email but contect encoding error for web

  • 2 replies
  • 8 have this problem
  • 9 views
  • Last reply by Frankg

Frankg
Frankg
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Cannot access web at all from browsers. Automatic upgrade to 3.6.12 took place, and then asked for reboot. I shut down pc. Next time I switched PC on, not web access with both IE and Firefox. I have email access and can ping all websites in cmd, both by ip address and dns name. So ISP is fine.

Cannot access web at all from browsers. Automatic upgrade to 3.6.12 took place, and then asked for reboot. I shut down pc. Next time I switched PC on, not web access with both IE and Firefox. I have email access and can ping all websites in cmd, both by ip address and dns name. So ISP is fine.

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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A possible cause is security software (firewall) that blocks or restricts Firefox without informing you about that, possibly after detecting changes (update) to the Firefox program.

Remove all rules for Firefox from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox.

See Server Not Found - Troubleshoot connection problems and Configure firewalls so that Firefox can access the Internet and http://kb.mozillazine.org/Firewalls

Frankg
Frankg Question owner
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I already tried that. Removed all firewall rules. Disabled anti virus and everything else that is running. Cleared histories as per issues with Content Encoding Error an still not able to connect to the web.