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When I try to install Firefox 3.6.12, I get a 7-Zip error message telling me the system can not find the path specified. How do I rectify this?

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  • Last reply by cor-el

GColeman1
GColeman1
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I downloaded the Firefox Setup 3.6.12 from the Firefox website. After I run the install. It extracts, then I get the error message.

I downloaded the Firefox Setup 3.6.12 from the Firefox website. After I run the install. It extracts, then I get the error message.

All Replies (1)

cor-el
cor-el
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  • Top 10 Contributor
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Do a clean (re)install:

  • Download a fresh Firefox copy from http://www.mozilla.com/firefox/all.html and save the file to the desktop.
  • Uninstall your current Firefox version and remove the Firefox program folder before installing that copy of the Firefox installer.
  • Don't remove personal data if you uninstall the current version.
  • Delete the files and folders in the %temp% folder.
  • It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.

Your bookmarks and other profile data are stored elsewhere (not in the Firefox program folder) and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox.