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I am having problems with hotmai and have been told to optimize my browser. How do I do this?

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  • Last reply by TonyE

Catmother5803
Catmother5803
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When I try to get into Hotmail, I am suddenly being required to sign in each time, even if I've been on that site 20 times before that day. Each time I sign in I check the boxes that tell it to remember me & my password but it won't. I wrote Hotmail help forum & they told me to try optimizing my browser first to try to solve this. I don't know how to. Help!

When I try to get into Hotmail, I am suddenly being required to sign in each time, even if I've been on that site 20 times before that day. Each time I sign in I check the boxes that tell it to remember me & my password but it won't. I wrote Hotmail help forum & they told me to try optimizing my browser first to try to solve this. I don't know how to. Help!

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TonyE
TonyE
  • Moderator
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There may be a problem with the cookies that stores the "remember me" details. Try deleting cookies for live.com (including account.live.com and login.live.com cookies), for details on doing that see the Clear cookies and site data in Firefox article.