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I always have a problem with the silverlight plug-in crashing when I use Firefox 3.6. What is the solution to this?

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  • 23 have this problem
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  • Last reply by cor-el

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The problem occurs when I try to respond to an email or forward an attachment with an email. I always get a message that "the silverlight plug-in has crashed". I send a crash report or reload the page but it does not solve the problem.

The problem occurs when I try to respond to an email or forward an attachment with an email. I always get a message that "the silverlight plug-in has crashed". I send a crash report or reload the page but it does not solve the problem.

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You can try to disable Out-Of-Process-Plugins for the Silverlight plugin to see if that helps. This may however cause Firefox to crash instead.

See http://kb.mozillazine.org/Plugin-container_and_out-of-process_plugins