Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Error message, "Microsoft C++ runtime library, Program:\program files\Mozilla Firefox\firefox.exe, abnormal program termination, OK" when I click "print" to a networked printer. Printing from computer A to Printer on B has worked OK for years.

  • 2 replies
  • 8 have this problem
  • 8 views
  • Last reply by cor-el

Nocombill
Nocombill
more options

This happens when I try to print a document on computer A on a printer connected to networked computer B . When I click on "OK" to accept the error message, the document and program close and nothing prints. I am able to access the document from computer B and then print it on the printer connected to computer B.

"This happened" every time I try to print from A.

This happens when I try to print a document on computer A on a printer connected to networked computer B . When I click on "OK" to accept the error message, the document and program close and nothing prints. I am able to access the document from computer B and then print it on the printer connected to computer B. "This happened" every time I try to print from A.

Modified by Nocombill

All Replies (2)

the-edmeister
the-edmeister
  • Moderator
more options

Your More system details... shows that the last selected printer ( print.print_printer ) was the Microsoft XPS Document Writer, not an actual printer.

See this:
http://kb.mozillazine.org/Problems_printing_web_pages

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

There are other things that you can look at.

Your above posted system details show multiple Java Console extensions.
You can uninstall (remove) the Java Console extensions, you do not need them to run Java applets.

See http://kb.mozillazine.org/Java#Multiple_Java_Console_extensions

Disable the Java Quick Starter extension: Tools -> Add-ons -> Extensions

  • Control Panel -> Java -> Advanced tab -> Miscellaneous -> Java Quick Starter (disable)

See http://www.java.com/en/download/help/quickstarter.xml - What is Java Quick Starter (JQS)? What is the benefit of running JQS? - 6.0