Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

trying to download 3.6 13 due to updat reminder, several attempts just keep working but never completes, just quit and reminder comes back same issue for weeks now.

  • 1 reply
  • 4 have this problem
  • 3 views
  • Last reply by dynamite

more options

update reminder pops up, click update and then the contact server then download in progress but never completes. must quit to get out or it will spin for hours. using mac osx 10.5 with 3.6 12 with no real issues.

update reminder pops up, click update and then the contact server then download in progress but never completes. must quit to get out or it will spin for hours. using mac osx 10.5 with 3.6 12 with no real issues.

All Replies (1)

more options

Go to www.mozilla.com and click on the big green button to download and install the newest version manually.