Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

What does it mean to "Confirm that I am not a Robot"? There is no Image

  • 2 replies
  • 4 have this problem
  • 3 views
  • Last reply by cor-el

more options

When asked "Confirm that you are not a Robot" there is no image.

When asked "Confirm that you are not a Robot" there is no image.

All Replies (2)

more options

Do you use the NoScript addon or anything similar. If you do, disable it, while you setup Sync.

more options

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

  • Don't make any changes on the Safe mode start window.

See:


If the problem persists then try "Reset all user preferences to Firefox defaults" on the Safe mode start window.