Join the Mozilla’s Test Days event from 9–15 Jan to test the new Firefox address bar on Firefox Beta 135 and get a chance to win Mozilla swag vouchers! 🎁

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

how can I update to firefox 3.6.16 when I was advised automatic update failed?

  • 1 reply
  • 15 have this problem
  • 2 views
  • Last reply by TonyE

more options

I received a notice that firefox update 3.6.16 was ready to be installed and I clicked "install". Then I was advised the update failed. How can I get this update installed now?

I received a notice that firefox update 3.6.16 was ready to be installed and I clicked "install". Then I was advised the update failed. How can I get this update installed now?

All Replies (1)

more options

This article may help - http://kb.mozillazine.org/Software_Update

You can install it by downloading the full setup file and running it. You can get it from http://www.mozilla.com/en-US/firefox/all-older.html