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I am unable to open press enter in the address bar and have to click return with the mouse

  • 2 replies
  • 8 have this problem
  • 5 views
  • Last reply by jonboi1

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So when i open a new session of firefox/new window/new tab and click to type in the address bar, firefox will not allow me to hit return/enter to load the page. I have to manually click on the return icon to get the page to load. I have tried using a different keyboard but this does not help. This only occurs within the address bar not within any other part of the page or within any other program. please help

So when i open a new session of firefox/new window/new tab and click to type in the address bar, firefox will not allow me to hit return/enter to load the page. I have to manually click on the return icon to get the page to load. I have tried using a different keyboard but this does not help. This only occurs within the address bar not within any other part of the page or within any other program. please help

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That indicates that you are using an add-on that is not compatible with Firefox 4. For details of how to troubleshoot this to find out what one is causing the problem see https://support.mozilla.com/kb/Troubleshooting+extensions+and+themes

The AVG Safe Search add-on is one that has caused this for some people. If you have that add-on try disabling it.

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the it was the avg safe search that was causing the issue. Thanks for the help.