Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Fasfa said to use an earlier version 3.5 or3.6, how do I go back to one of those?

  • 3 replies
  • 50 have this problem
  • 4 views
  • Last reply by Xircal

more options

doing our fasfa for school financial aid. Right away said I needed to use browser 3.5 or 3.6. Some pages wouldn't come up in the 4.0.

doing our fasfa for school financial aid. Right away said I needed to use browser 3.5 or 3.6. Some pages wouldn't come up in the 4.0.

Chosen solution

You can revert to the previous secure version which is v3.6.16 Download Firefox v3.6.16

But earlier versions than that are insecure and potentially expose your system to hacking.

To revert to an earlier version of Firefox, download the file to your desktop first of all and then go to Add/Remove Programs and remove Mozilla Firefox, choosing to keep your bookmarks, customizations etc.

Next, reboot and then delete the Mozilla Firefox folder at this location: C:\Program Files\Mozilla Firefox.

Finally, run the installation file you downloaded to the desktop earlier.

Read this answer in context 👍 6

All Replies (3)

more options

Chosen Solution

You can revert to the previous secure version which is v3.6.16 Download Firefox v3.6.16

But earlier versions than that are insecure and potentially expose your system to hacking.

To revert to an earlier version of Firefox, download the file to your desktop first of all and then go to Add/Remove Programs and remove Mozilla Firefox, choosing to keep your bookmarks, customizations etc.

Next, reboot and then delete the Mozilla Firefox folder at this location: C:\Program Files\Mozilla Firefox.

Finally, run the installation file you downloaded to the desktop earlier.

Modified by Xircal

more options

You're welcome.