Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Why can't Firefox 4 show maps on property websites? 'Don't have imagery for this zoom level' is permanently displayed.

  • 4 replies
  • 3 have this problem
  • 1 view
  • Last reply by Tomsk

more options

New laptop with Windows 7. No problem with previous versions of Firefox. Altering zoom makes no difference. Maps do not appear.

New laptop with Windows 7. No problem with previous versions of Firefox. Altering zoom makes no difference. Maps do not appear.

All Replies (4)

more options

See:

  • Check the permissions for the domain in the current tab in Tools > Page Info > Permissions
  • Check that images are enabled: Tools > Options > Content: [X] Load images automatically
  • Click the "More Information" button to open the "Page Info" window with the Security tab selected (also accessible via "Tools > Page Info").
  • Go to the Media tab of the "Tools > Page Info" window.
  • Select the first image link and scroll down through the list with the Down arrow key.
  • If an image in the list is grayed and there is a check-mark in the box "Block Images from..." then remove that mark to unblock the images from that domain.
more options

Thanks cor-el but settings are all fine. I'll keep digging but appreciate your help. Cheers.

more options

Did you see any grayed images in Tools > Page Info > Media ?


Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Appearance/Themes).

  • Don't make any changes on the Safe mode start window.

See:

Also make sure that your security software (firewall) isn't blocking images.

more options

Thanks again cor-el, good try but no success, I'm afraid. I'll keep at it. I don't believe in giving in! Cheers.