Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

swtor.com System Scanner Not Scanning 100% in Firefox

  • 1 reply
  • 40 have this problem
  • 1 view
  • Last reply by Camco

Camco
Camco
more options

I have an account with this website, the Star Wars : The Old Republic website. They allow you to under the 'My Account' page, scan your system for a chance in their beta testing program. When I click on 'Update' to run the scan, it does not get to the page where it shows your scanned specs, but instead pops up with a "Scan Error" message. No error code or anything. I know this is a touchy subject since it's not really an issue with FF, but it is an issue with the site coding or Java that needs to be run properly for the scanner, or the scanning software itself.

Thanks.

I have an account with this website, the Star Wars : The Old Republic website. They allow you to under the 'My Account' page, scan your system for a chance in their beta testing program. When I click on 'Update' to run the scan, it does not get to the page where it shows your scanned specs, but instead pops up with a "Scan Error" message. No error code or anything. I know this is a touchy subject since it's not really an issue with FF, but it is an issue with the site coding or Java that needs to be run properly for the scanner, or the scanning software itself. Thanks.

All Replies (1)

Camco
Camco Question owner
more options

Still having the same issue...4 days later. I've tried the scan each day since I posted the question; no dice.

Java is updated, so is FF, flash, etc. I've tried this with all add-ons except the necessary ones off. Still nothing.

This is truly a mystery. I'd be surprised to know what the solution could be.

Thank you.