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Why is Flash 10.2.159.1 not recognized on www.monex.com ?

  • 2 replies
  • 6 have this problem
  • 4 views
  • Last reply by rsblanchard

rsblanchard
rsblanchard
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I am constantly told by http://blog.intego.com/ to update my Flash plug-in to the latest version, but often, the newest version is not recognized, nor updated by Firefox v4 . This is the case with Flash plug-in verison 10.2.159.1 with the http://www.monex.com/ website. Why ?

I am constantly told by http://blog.intego.com/ to update my Flash plug-in to the latest version, but often, the newest version is not recognized, nor updated by Firefox v4 . This is the case with Flash plug-in verison 10.2.159.1 with the http://www.monex.com/ website. Why ?

All Replies (2)

Xircal
Xircal
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On the monex site, the video doesn't seem to have any issues with Flash player v10.2.159.1 which I have installed, see screenshot.

Try running Firefox in Diagnose Firefox issues using Troubleshoot Mode. If it functions properly in that configuration, then one of your add-ons is the culprit.

rsblanchard
rsblanchard Question owner
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I found the solution. It is not the Flash plug-in that is the problem.

This particular site requires JavaScript to be enabled from Preferences, and, if it is not, it incorrectly reports that Flash is not installed !