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firefox refuses to download coupon printer

  • 2 replies
  • 6 have this problem
  • 6 views
  • Last reply by renell63

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i am using windows vista, and i like to print coupons off the internet, but firefox will not download the coupon printer, when i click on download nothing happens the box comes up asking me to save the file and when i click on save nothing happens. what am i doing wrong?

i am using windows vista, and i like to print coupons off the internet, but firefox will not download the coupon printer, when i click on download nothing happens the box comes up asking me to save the file and when i click on save nothing happens. what am i doing wrong?

All Replies (2)

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What is the name of the file that is saved?

If it ends in .xpi, drag that file into the Firefox window, or use File > Open File to install it. If that file ends in something else, contact the website that is supplying that file to find out how it's supposed to be installed.

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i dont know what you are talking about the name of the file, what file do you need the name of? i dont know much about computers you might need to explain this a little further. thanks