Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

When I try to go to certain pages on PayPal, I get an error message which says 400 Bad Request: Size of request exceeds server limit. Didn't do it before the lasted Foxfire update. Can I revert to an older version?

  • 5 replies
  • 80 have this problem
  • 6 views
  • Last reply by KarenChun

more options

1. Using Windows XP home

2.PayPal is the only website I have problems with Foxfire; works fine on IE8

3. I can get to some of the desired pages through other links on PayPal so it's not the pages themselves

4. The error message contains this: Cookie: KHcl0EuY7AKSMgfvHl7J5E7hPtK=STMZXVPEjOuzek-HGHcBJRjmRXIQgXpML8uy9fV13oPeEYcAUnBOhKFzvNJqcb-rsc2S6nlYOklSdX6P; cookie_check=yes; LANG=en_US%3bUS; INSIDE

When I saw Cookie, I did a disk clean including temp files and cookies. No difference. I also did a System Restore, to no avail.

5. The 400 message actually reads: Size of a request header field exceeds server limit.

6. Talk to PayPal customer service and they have not heard about any Foxfire conflicts.

7. Windows Firewall and Kaspersky Firewall turned ON but this is the same configuration before the Foxfire software update. PS. I'll give up Foxfire before I give up Kaspersky

1. Using Windows XP home 2.PayPal is the only website I have problems with Foxfire; works fine on IE8 3. I can get to some of the desired pages through other links on PayPal so it's not the pages themselves 4. The error message contains this: Cookie: KHcl0EuY7AKSMgfvHl7J5E7hPtK=STMZXVPEjOuzek-HGHcBJRjmRXIQgXpML8uy9fV13oPeEYcAUnBOhKFzvNJqcb-rsc2S6nlYOklSdX6P; cookie_check=yes; LANG=en_US%3bUS; INSIDE When I saw Cookie, I did a disk clean including temp files and cookies. No difference. I also did a System Restore, to no avail. 5. The 400 message actually reads: Size of a request header field exceeds server limit. 6. Talk to PayPal customer service and they have not heard about any Foxfire conflicts. 7. Windows Firewall and Kaspersky Firewall turned ON but this is the same configuration before the Foxfire software update. PS. I'll give up Foxfire before I give up Kaspersky

Modified by mrs.germany

All Replies (5)

more options

This issue can be caused by corrupted cookies.

Clear the cache and the cookies from sites that cause problems.

  • "Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
  • "Remove the Cookies" from sites causing problems: Tools > Options > Privacy > Cookies: "Show Cookies"
more options

It worked! Thank you SO much!

more options

Thank you, your suggestion worked, but why do I get this message over and over and over after each transaction? Having to clear my cache after every transaction to do the next one is tedious!

more options

It is more likely a cookie problem.

Did you clear the (PayPal) cookies as well?

more options

Clearing cache makes it work again until it stops working. I can't keep clearing my cache. I'm developing. THIS IS A FIREFOX BUG and it may be related to paypal sandbox. Does not occur in Chrome.