Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Installed 4.0.1 over 3.6 Now Firefox does not run

  • 1 reply
  • 2 have this problem
  • 1 view
  • Last reply by Xircal

more options

Using Windows XP, updated Java to the latest version, am running Firefox V4.0.1 in 98/Me compatibility mode. Windows Task Master/Processes reports that Firefox IS running, and consuming 50% of the CPU cycles, but nothing can be sen on the screen. Help!

Using Windows XP, updated Java to the latest version, am running Firefox V4.0.1 in 98/Me compatibility mode. Windows Task Master/Processes reports that Firefox IS running, and consuming 50% of the CPU cycles, but nothing can be sen on the screen. Help!

All Replies (1)

more options

Windows 98/ME doesn't meet the minimum system requirements to run Firefox 4. See http://www.mozilla.com/en-US/firefox/system-requirements.html

If you go to Help | About Firefox, which version does it say you have installed?