Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Since updating to Firefox 4.0.1 I cannot print a web page, why?

  • 1 reply
  • 16 have this problem
  • 1 view
  • Last reply by mycre

beverly881
beverly881
more options

I can print fine from regular printing but I cannot go into printer properties, it says "prop res DLL not loaded". I tried reinstalling the printer driver and same thing happens. This has been happening since I updated firefox to 4.0.1. What can I do?

I can print fine from regular printing but I cannot go into printer properties, it says "prop res DLL not loaded". I tried reinstalling the printer driver and same thing happens. This has been happening since I updated firefox to 4.0.1. What can I do?

All Replies (1)

mycre
mycre
more options

I simply cannot print, either from the icon, cntrl-P, or drop down menu - nothing happens. Do not get the dll message. I have Windows 7.

Modified by mycre