Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Can't download Firefox

  • 2 replies
  • 6 have this problem
  • 12 views
  • Last reply by melwood99

melwood99
melwood99
more options

I want to download Firefox and get rid of Internet Explorer. It goes through a couple run screens until I get an Internet Explorer warning screen that says that file Firefox%20setup%204.0.1.exe is from an unsafe source (even though my Norton says it's trusted). I click run anyway and then Internet Explorer stops the download saying that the file is corrupt. I've tried downloading it a couple times and get the same result. Please help!

I want to download Firefox and get rid of Internet Explorer. It goes through a couple run screens until I get an Internet Explorer warning screen that says that file Firefox%20setup%204.0.1.exe is from an unsafe source (even though my Norton says it's trusted). I click run anyway and then Internet Explorer stops the download saying that the file is corrupt. I've tried downloading it a couple times and get the same result. Please help!

All Replies (2)

the-edmeister
the-edmeister
  • Moderator
more options

Try saving the Firefox_Setup file, instead of trying to "Run" it. Then double-click it to start the installation procedure.

melwood99
melwood99 Question owner
more options

Unfortunately, that didn't work. I was able to save it to my desktop, but when I double clicked it, I got the message that the file is corrupt.