Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I downloaded the English version by mistake; how can I have the French version. I tried downloading it over the English one, but it does not work. Thanks.

  • 3 replies
  • 1 has this problem
  • 5 views
  • Last reply by cor-el

more options

I just downloaded Firefox 4 in English, but what I really want is the French version. I tried to download the French version and install it over the English one, but the original English stayed on.

I tried this user's suggestion http://support.mozilla.com/en-US/questions/804974#answer-159585 which is for XP but it does not work on Mac.

I have a MacBook - OS 10.6.6 - Intel 3.06

I hope someone can help me with this.

Merci/Thank You.

I just downloaded Firefox 4 in English, but what I really want is the French version. I tried to download the French version and install it over the English one, but the original English stayed on. I tried this user's suggestion http://support.mozilla.com/en-US/questions/804974#answer-159585 which is for XP but it does not work on Mac. I have a MacBook - OS 10.6.6 - Intel 3.06 I hope someone can help me with this. Merci/Thank You.

Chosen solution

That should work on a Mac as well.

You did download and install the French version?

Download a new copy of the Firefox program and save the DMG file to the desktop

  • Trash the current Firefox application to do a clean (re-)install
  • Install the new version that you have downloaded

Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data.

Read this answer in context 👍 0

All Replies (3)

more options

Chosen Solution

That should work on a Mac as well.

You did download and install the French version?

Download a new copy of the Firefox program and save the DMG file to the desktop

  • Trash the current Firefox application to do a clean (re-)install
  • Install the new version that you have downloaded

Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data.

more options

It worked perfectly well and it even kept the tabs that I had added under the previous English version. Merci beaucoup! Very much appreciated cor-el.

more options

You're welcome