Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

receive message '@mozilla.org/extension/manager;1' when opening mozilla - seems to happen when a second window needs to be opened? Help - this only started happening after mozilla upgrade?

  • 1 reply
  • 3 have this problem
  • 4 views
  • Last reply by TonyE

eclectichome2
eclectichome2
more options

I have four tabs that are opened when launching Mozilla - it launches a secondary window for one of the tabs, and the secondary window will not open until clicking ok on the mozilla message '@mozilla.org/extension/manager;1'.

This only began happening after we installed the latest mozilla/firefox update.

We have used mozilla for at least six years - first time we have had this trouble

I have four tabs that are opened when launching Mozilla - it launches a secondary window for one of the tabs, and the secondary window will not open until clicking ok on the mozilla message '@mozilla.org/extension/manager;1'. This only began happening after we installed the latest mozilla/firefox update. We have used mozilla for at least six years - first time we have had this trouble

All Replies (1)

TonyE
TonyE
  • Moderator
more options

That indicates that you are using an add-on that is not compatible with Firefox 4. For details of how to troubleshoot this to find out what one is causing the problem see https://support.mozilla.com/kb/Troubleshooting+extensions+and+themes