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Why, when I click on an email link in Firefox 4, GMail hijacks my browser instead of opening Thunderbird??

  • 4 replies
  • 7 have this problem
  • 2 views
  • Last reply by Ramzay

scm54449
scm54449
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Suddenly, anytime I click on an email link in Firefox 4, Gmail opens a popup window. This does not happen if I click an email link in IE 8.0 or Google Chrome. In Tools > Options > Applications, Thunderbird is set as my default in Firefox 4. If I go to Start > Control Panel > Internet Options, Thunderbird is the default email client as well. Clearing cookies and settings did not resolve this problem. What is going on?

Suddenly, anytime I click on an email link in Firefox 4, Gmail opens a popup window. This does not happen if I click an email link in IE 8.0 or Google Chrome. In Tools > Options > Applications, Thunderbird is set as my default in Firefox 4. If I go to Start > Control Panel > Internet Options, Thunderbird is the default email client as well. Clearing cookies and settings did not resolve this problem. What is going on?

All Replies (4)

the-edmeister
the-edmeister
  • Moderator
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See this: http://support.mozilla.com/en-US/kb/Changing+the+e-mail+program+used+by+Firefox

scm54449
scm54449 Question owner
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Thanks for trying, but as I said, I already have Thunderbird set as the Mailto client in Firefox 4. What I didn't mention is I already removed Gmail as a selection in that option.

Also, following the link provided, Thunderbird is my email client and making the changes suggested and rebooting had no effect. Also, as I mentioned, this does not occur if I click the email link out of IE or Google Chrome, so it is likely something specific to Firefox and not to Windows XP.

Still looking for a fix!

the-edmeister
the-edmeister
  • Moderator
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Sorry, I didn't see mailto mentioned in your original posting.

Open up the Google Toolbar Options and look at the Search tab and see if you have Use GMail for Mail To links selected, under Web-browsing tools on that tab.

Ramzay
Ramzay
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I have the same problem, and I also wondered if Google toolbar has anything to do with it. There GMAIL was set as the default mail application at first. I have removed that setting, but Firefox 4.0.1 continues to use GMAIL instead of Outlook which is my selection for mailto handling.

Modified by Ramzay