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The "Back" button does not work on seveal sites.

  • 1 reply
  • 2 have this problem
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  • Last reply by Hasan

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When I try to go back to a previous page, my "Back" button is grayed out and I cannot click on it. This occurs for several different websites.

Thanks!

When I try to go back to a previous page, my "Back" button is grayed out and I cannot click on it. This occurs for several different websites. Thanks!

All Replies (1)

more options

-> Tap ALT key or press F10 to show the Menu Bar

-> go to Help Menu -> select "Restart with Add-ons Disabled"

-> Update ALL your Firefox Plug-ins https://www.mozilla.com/en-US/plugincheck/

-> go to View Menu -> Toolbars -> select Menu Bar and Navigation ToolBar -> unselect All Unwanted toolbars

-> go to Tools Menu -> Options -> Content -> place Checkmarks on:

1) Block Pop-up windows 2) Load images automatically 3) Enable JavaScript

-> go to Tools Menu -> Options -> Privacy -> History section -> Firefox will: select "Remember History"

-> go to Tools Menu -> Options -> Security -> place Checkmarks on:

1) Warn me when sites try to install add-ons 2) Block reported attack sites 3) Block reported web forgeries 4) Remember Passwords for sites

-> Click OK on Options window

-> click the Favicon (small drop down menu icon) on Firefox SearchBar (its position is on the Right side of the Address Bar) -> click "Manage Search Engines" -> select all Unwanted Search Engines and click Remove -> click OK

-> go to Tools Menu -> Add-ons -> Extensions section -> REMOVE All Unwanted/Suspicious Extensions (Add-ons) -> Restart Firefox

You can enable your Known & Trustworthy Add-ons later. Check and tell if its working.