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Customizing the toolbar doesn't work

  • 8 replies
  • 2 have this problem
  • 1 view
  • Last reply by chriscs62

chriscs62
chriscs62
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I have used "View>Toolbars>Customize" to put a "New Tab" icon on the navigation toolbar. This has worked for weeks and weeks, putting on a new tab when I have clicked on it. Suddenly, for no apparent reason, it no longer works and neither does the '+' at the right of a tab.

Could someone tell me how to get the "New Tab" feature working again, please

I have used "View>Toolbars>Customize" to put a "New Tab" icon on the navigation toolbar. This has worked for weeks and weeks, putting on a new tab when I have clicked on it. Suddenly, for no apparent reason, it no longer works and neither does the '+' at the right of a tab. Could someone tell me how to get the "New Tab" feature working again, please

Modified by chriscs62

Chosen solution

The Ask Toolbar is probably causing not being able to open a new tab in the Firefox 3.6.13+ versions. Uninstall that extension.

There are a couple of places to check for the Ask toolbar:

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All Replies (8)

Xircal
Xircal
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Go to the Customize menu you mentioned already again and then in the panel which opens, click the button called Restore Default Set. Then click "Done".

You should be able to drag the + sign back to the toolbar to create a button when you open the Customize menu again afterwards.

If this answers your question, please click the Solved it button next to this post after you log in into the forum. This will help others searching for a solution to the same subject.

Thanks.

chriscs62
chriscs62 Question owner
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Thanks Xircal, I tried that but it didn't work. I couldn't move the "+" from the tab and although I could drag the "New Tab" icon to the navigation bar, clicking the icon when it was in the navigation toolbar didn't do anything.

Clicking of "File>new Tab" and CTRL+T don't produce a new tab either.

Perhaps it is a case of uninstall (yet again) and re-installing it?

the-edmeister
the-edmeister
  • Moderator
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Chosen Solution

The Ask Toolbar is probably causing not being able to open a new tab in the Firefox 3.6.13+ versions. Uninstall that extension.

There are a couple of places to check for the Ask toolbar:

Xircal
Xircal
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Ed has a good point. The Ask Toolbar will be located in Tools | Add-ons | Extensions. You can remove it in there.

Modified by Xircal

chriscs62
chriscs62 Question owner
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Thank you both very much. Uninstalling the ASK toolbar did the trick. It is a pity that when one updates software things like the ASK toolbar creep in and get installed as well.

Modified by chriscs62

Xircal
Xircal
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The Ask Toolbar gets installed with user consent. It usually comes bundled with 'free software' and if you don't watch what you're doing before you click "Next", it will appear on your system. See screenshot for an example.

the-edmeister
the-edmeister
  • Moderator
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I am still trying to figure out how that became an acceptable practice for "reputable" companies like Sun/Oracle and Adobe - "slipping in" un-requested toolbar add-ons that the user has to watchful for and then de-select that "option" to not have them installed. I am looking toward the day that HTML5 video makes Flash irrelevant as a "plugin".

chriscs62
chriscs62 Question owner
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That was my problem. I didn't expect something to be installed by default so I did not look at the screen properly and just clicked "Next"