Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Office coputer is not syncing with home computer!!! Why??

  • 2 replies
  • 1 has this problem
  • 2 views
  • Last reply by Ibai

ssatyam
ssatyam
more options

In my office computer i set up sync and came home to get the office bookmarks and all my passwords, when I try to connect it gives me a 12 digit code. I took the screenshot and next day went office to put the same code in Add a device but it says invalid code. Is it because the home computer is turned Off? or we have to do it instantly, I mean online? The key which i got from sync is no use. I don't know when I will use it and where? Do any body explain me how to use it?

In my office computer i set up sync and came home to get the office bookmarks and all my passwords, when I try to connect it gives me a 12 digit code. I took the screenshot and next day went office to put the same code in Add a device but it says invalid code. Is it because the home computer is turned Off? or we have to do it instantly, I mean online? The key which i got from sync is no use. I don't know when I will use it and where? Do any body explain me how to use it?

Modified by ssatyam

All Replies (2)

the-edmeister
the-edmeister
  • Moderator
more options

You need to use the SyncKey from the first PC that you set up with Sync, when you "add a device" with the 2nd PC.

https://support.mozilla.com/en-US/sync

Ibai
Ibai
  • Administrator
more options

Following up in The edmeister's answer you should take a look to this article:

How do I set up Sync on my computer?

It will explain you what are the steps required to synchronize you computers.