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I have updated to Firefox 6 and I cannot get it to make a connection. Error message "unable to connect". Google Chrome and IE work fine. Any thoughts?

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  • 12 have this problem
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  • Last reply by SafeBrowser

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Problem loading page. Unable to connect. Suggests a firewall might not let Firefox access internet.

Problem loading page. Unable to connect. Suggests a firewall might not let Firefox access internet.

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Zonealarm free does not recognise firefox automatically. You will see that all the access is question marks for firefox in zone alarm programs window. Tick first two accesses, and firefox sill start working again.

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See Cannot connect after upgrading Firefox


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