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Firefox crashes

  • 5 replies
  • 24 have this problem
  • 2 views
  • Last reply by skyline1984

skyline1984
skyline1984
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It hangs on every web site that I view for about 30-35 seconds then goes back to normal and minutes later hangs again by saying (not responding) I disabled the appearance, extension and plugin but only left Shockwave flash enable acceleration. Also I unchecked the hardware acceleration and still no luck..Please let me help thank you

It hangs on every web site that I view for about 30-35 seconds then goes back to normal and minutes later hangs again by saying (not responding) I disabled the appearance, extension and plugin but only left Shockwave flash enable acceleration. Also I unchecked the hardware acceleration and still no luck..Please let me help thank you

All Replies (5)

the-edmeister
the-edmeister
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https://support.mozilla.com/en-US/kb/Firefox%20crashes#w_get-help-fixing-this-crash

Type about:crashes in the URL bar and hit Enter.
Click the hyperlinks to bring up the Crash Report pages and copy'n'paste the URL of each of those reports into the message box here. We'll see if we can help you figure out what is causing those crashes to happen.

skyline1984
skyline1984 Question owner
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Signature	_purecall | nsEventStateManager::NotifyMouseOver(nsGUIEvent*, nsIContent*)
UUID	e158541e-6c5e-48e0-bbcd-3a7592110627
Date Processed	2011-06-27 16:03:55.359074
Uptime	18177
Last Crash	more than 3 months before submission
Install Age	2.9 days since version was first installed.
Install Time	2011-06-25 00:49:41
Product	Firefox
Version	5.0
Build ID	20110615151330
Release Channel	release
OS	Windows NT
OS Version	6.1.7601 Service Pack 1
CPU	x86
CPU Info	AuthenticAMD family 16 model 6 stepping 2
Crash Reason	EXCEPTION_NONCONTINUABLE_EXCEPTION
Crash Address	0x0
User Comments	
App Notes 	AdapterVendorID: 10de, AdapterDeviceID: 084b, AdapterDriverVersion: 8.17.12.6724
D2D? D2D+
DWrite? DWrite+
D3D10 Layers? D3D10 Layers+
Processor Notes 	Priority Job
EMCheckCompatibility	True

[removed crash data - c]

thank you for your help

Modified by cor-el

skyline1984
skyline1984 Question owner
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https://crash-stats.mozilla.com/report/index/bp-e158541e-6c5e-48e0-bbcd-3a7592110627


https://crash-stats.mozilla.com/report/index/bp-ad009350-f0c1-4014-a269-7a8bd2110317


https://crash-stats.mozilla.com/report/index/bp-13826c98-b51a-4d5e-ae80-664d72110107

I paste three. Please let me know and thank you for your help

the-edmeister
the-edmeister
  • Moderator
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How about some crash reports that are more recent than June 2011.

skyline1984
skyline1984 Question owner
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Thank you for your response. I'm sorry but I don't have any recent ones just June. Please let me know and thanks again