Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

latest update does not allow me to open my bank site

  • 1 reply
  • 1 has this problem
  • Last reply by cor-el

hhhappy
hhhappy
more options

when I have logged on there is a security item where I have to select three items in order the pointer does not register. Can I uninstall the latest update installed a short while ago. regards Ian

when I have logged on there is a security item where I have to select three items in order the pointer does not register. Can I uninstall the latest update installed a short while ago. regards Ian

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Such data is stored in a cookie on your computer.

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"