Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Dialog confirm boxes are too wide for the page and dissapearing off the right side in the sites we have developed. This is new. How do we fix?

  • 5 replies
  • 2 have this problem
  • 1 view
  • Last reply by cor-el

more options

In both Windows and Mac the confirm dialog boxes are now opening too wide. It extends off the right side of the page and therefore hides the user action buttons. The website does not have horizontal scroll bars.

When you re-size the browser window, the dialog box re-sizes to the correct size. As site developers, how can we prevent this happening?

In both Windows and Mac the confirm dialog boxes are now opening too wide. It extends off the right side of the page and therefore hides the user action buttons. The website does not have horizontal scroll bars. When you re-size the browser window, the dialog box re-sizes to the correct size. As site developers, how can we prevent this happening?

Chosen solution

Can be this bug:

  • bug 686469 - Tab-modal alert can overflow the browser window

(please do not comment in bug reports)

Read this answer in context 👍 0

All Replies (5)

more options

Are the websites displayed correctly otherwise?

See also:

more options

Thank you for your reply.

Yes everything else is fine. I have attached a screenshot of a test page we created, it is not website specific.

It is also happening on multiple machines/OS in different locations and only since the Firefox upgrade where the dialog boxes now use the lightbox effect. So I don't think it's a file corruption issue.

The dialog box is opening at about 120% of the window width and is therefore disappearing off the right edge and hiding the "cancel"/"confirm" buttons.

more options

Chosen Solution

Can be this bug:

  • bug 686469 - Tab-modal alert can overflow the browser window

(please do not comment in bug reports)

more options

Yes, that's it! I was hoping there would be something I could do in the code to stop it. Guess not :/

Thank you for pointing that out.

Best!

more options

You're welcome