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Firefox crashes

  • 1 reply
  • 3 have this problem
  • 4 views
  • Last reply by knorretje

willfoy
willfoy
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Firefox 7.0.1 crashes immediately upon open. I've tried both a normal automatic upgrade, and when that failed to resolve the issue, I uninstalled, restarted and reinstalled my instance of Firefox. I cannot launch FF, so no "Help:Troubleshooting Information" is available. Win7 Enterprise 64bit. When I removed FF by uninstallation, I did elect to remove everything.

Firefox 7.0.1 crashes immediately upon open. I've tried both a normal automatic upgrade, and when that failed to resolve the issue, I uninstalled, restarted and reinstalled my instance of Firefox. I cannot launch FF, so no "Help:Troubleshooting Information" is available. Win7 Enterprise 64bit. When I removed FF by uninstallation, I did elect to remove everything.

All Replies (1)

knorretje
knorretje
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Your crashreport is
https://crash-stats.mozilla.com/report/index/00c0e6fd-9166-4cf1-805d-60fb02111004
Firefox 7.0.1 Crash Report [@ mozcomp.dll@0xab51 ]
NEW Startup crash in mozcomp.dll with Oracle Enterprise, F5 Networks, Passlogix V-GO, IBM Tivoli Access Manager SSO
See related Bug 680927 for more info
The likely problem is use of certain Oracle etc software, the developer Oracle being aware of the problem and working on a fix. Meanwhile there is a registry hack as a potential workaround, or the simpler workaround of downgrading temporarily to firefox 3.6.23.