Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I tried to install 7.0.1(4) but it seems to be stuck on 3.6.23

  • 2 replies
  • 1 has this problem
  • 7 views
  • Last reply by cor-el

ydMGad
ydMGad
more options

I use a Mac Mini (OS X Snow Leopard - Version 10.6.8). Was advised by Apple that I should upgrade to Firefox Version 7 to correct a printing problem associated with version 3.6.23

I use a Mac Mini (OS X Snow Leopard - Version 10.6.8). Was advised by Apple that I should upgrade to Firefox Version 7 to correct a printing problem associated with version 3.6.23

All Replies (2)

finitarry
finitarry
more options

Did you try replacing Firefox 3.6.23 with Firefox 7.0.1 (dump the new version on top of the old one)?

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

If there are problems with updating or with the permissions then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.

Download a new copy of the Firefox program and save the disk image (dmg) file to the desktop

  • Trash the current Firefox application to do a clean (re-)install
  • Install the new version that you have downloaded

Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data.