Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox crashes

  • 4 replies
  • 1 has this problem
  • 3 views
  • Last reply by kenw232

kenw232
kenw232
more options

I'm trying to get Firefox 7.0.1 running under windows server 2003 32 bit (terminal server). It always crashes no matter what.

I'm trying to get Firefox 7.0.1 running under windows server 2003 32 bit (terminal server). It always crashes no matter what.

All Replies (4)

Tim
Tim
more options

Firefox 7.0.1 Crash Report [@ nsCOMPtr_base::assign_with_AddRef(nsISupports*) | DocumentViewerImpl::Close(nsISHEntry*) ]

https://bugzilla.mozilla.org/show_bug.cgi?id=434403 NEW Startup crash [@ nsDocShell::SetupNewViewer(nsIContentViewer*)] [@ nsCOMPtr_base::assign_with_AddRef(nsISupports*) | DocumentViewerImpl::Close(nsISHEntry*) ] (causes: Backdoor.Ulrbot.C Trojan, Spector Pro)

Do you have Spector Pro installed? Have you scanned the server for malware?

kenw232
kenw232 Question owner
more options

The server does have Spector 360 installed from like 4 years ago. Not spector pro. Firefox 1.5 works fine and has for years. I have scanned for malware and found nothing. The server works very well otherwise. Its just this firefox upgrade attempt, it crashes no matter what.

Tim
Tim
more options

See the bug report -> It looks like there is an issue between Firefox and Spector. You can vote/comment on the bug and see if a developer is interested in fixing. You may also want to try Spector support

kenw232
kenw232 Question owner
more options

thanks, it was spector after all.