Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

In Certificate Manager, when I try to confirm an exception, the make permanent box is always greyed out.

  • 3 replies
  • 11 have this problem
  • 1 view
  • Last reply by cor-el

tonyriley
tonyriley
more options

In Firefox 7.0.1, Mac OSX 10.6.8.

I accidentally deleted some security certificates. I can get a temporary certificate OK in Certificate Manager, and Confirm Security Exception then works, but the 'Permanently store this exception' box remains greyed out, so I have to go through the procedure every time.

In Firefox 7.0.1, Mac OSX 10.6.8. I accidentally deleted some security certificates. I can get a temporary certificate OK in Certificate Manager, and Confirm Security Exception then works, but the 'Permanently store this exception' box remains greyed out, so I have to go through the procedure every time.

All Replies (3)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Make sure that you do not run Firefox in permanent Private Browsing mode.

To see all History and Cookie settings, choose: Tools > Options > Privacy, choose the setting Firefox will: Use custom settings for history

  • Deselect: [ ] "Always use private browsing mode"
tonyriley
tonyriley Question owner
more options

Thanks, Corel. This seems to have partially solved it! But I still get - "chatenabled.mail.google.com:443 uses an invalid security certificate (Error Code:sec_error_untrusted_issuer)" several times

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Check the date and time in the clock on your computer: (double) click the clock icon on the Windows Taskbar.