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how to fix constant computer crashing of fully updated flash player occuring only when watching videos plugin

  • 3 replies
  • 5 have this problem
  • 1 view
  • Last reply by oirfideach

MooCHILD
MooCHILD
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Details:ACER Aspire+Automatically fully updated Firefox with only 5 plugins fully updated using Windows 7. Memory use of approximately 137.000K. Antivirus disabled. PROBLEM: I view videos, samtimes FlashPlayer plugin crushes but other times, when video in FullSCREAN the player freezes and my computer goes in Blue Screan-"Memory Dump". I play video games of extreemy high resolution, I run AutoCAD and 3D MAX and nothing like this ever happens. Something in flash player plugin is affecting the memory only when viewing videos, crushing the entire computer. Problem began after its 1st update. Please help! Either replace it with a functional player plugin, since this problem has become universal, or tell Adobe to fix it. There is no easy or hard way to contact Adobe about this, I've tried.

Details:ACER Aspire+Automatically fully updated Firefox with only 5 plugins fully updated using Windows 7. Memory use of approximately 137.000K. Antivirus disabled. PROBLEM: I view videos, samtimes FlashPlayer plugin crushes but other times, when video in FullSCREAN the player freezes and my computer goes in Blue Screan-"Memory Dump". I play video games of extreemy high resolution, I run AutoCAD and 3D MAX and nothing like this ever happens. Something in flash player plugin is affecting the memory only when viewing videos, crushing the entire computer. Problem began after its 1st update. Please help! Either replace it with a functional player plugin, since this problem has become universal, or tell Adobe to fix it. There is no easy or hard way to contact Adobe about this, I've tried.

All Replies (3)

Anthony
Anthony
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Have you tried to run your firefox in Diagnose Firefox issues using Troubleshoot Mode  ?

As i believe it could be something to do with your Google update that may be conflicting with it

MooCHILD
MooCHILD Question owner
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Running in safemode might be a solution but it shouldn't since conflicts between softwear should be solved by them already. Why are we updating? for nothing? That is as good as re-installing the entire firefox. My loss will be my bookmarks as backing them up is rendered impossible....each firefox worst than the previous in file complexity but still, much better than explorer. Thank you for taking the time.

oirfideach
oirfideach
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Can't quite understand what you are saying...anyway, I am also having the same problem, and it is occuring when I am watching video, such as youtube.com. It always crashes as soon as youtube loads. Blue screen, memory dump, that sort of thing. I have tried to disable add-ons, none seem to be the culprit as I can see. I agree, either Firefox or Adobe needs to resolve this, unless they want me to go back to Explorer (gasp!) or another browser.