Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Corrupted Content Error Message

  • 5 replies
  • 14 have this problem
  • 5 views
  • Last reply by debqb1

more options

I have a small business website which continues to generate the "Corrupted Content Error". I have read lots of information on the support forums about this and attempted numerous fixes, but have not been able to find the exact cause of the problem. I decided to post a question since the page will sometimes load properly, but when I click the reload button the error occurs. If I then use ctrl-F5 the page again loads correctly. I can't determine if this is an issue with the webpage code or something in Firefox. Any tips would be greatly appreciated!

I have a small business website which continues to generate the "Corrupted Content Error". I have read lots of information on the support forums about this and attempted numerous fixes, but have not been able to find the exact cause of the problem. I decided to post a question since the page will sometimes load properly, but when I click the reload button the error occurs. If I then use ctrl-F5 the page again loads correctly. I can't determine if this is an issue with the webpage code or something in Firefox. Any tips would be greatly appreciated!

Chosen solution

From the http log:
nsHttpResponseHead::ParseVersion [version=HTTP/1.1 304 Not Modified]
Have status line [version=11 status=304 statusText=Not Modified]
nsHttpTransaction::ParseLine [Content-Type: text/html]
ParseContentType [type=text/html]
nsHttpTransaction::ParseLine [Content-Length: ]
invalid content-length!
nsHttpTransaction::Close [this=6d7eef0 reason=804b001d]
nsHttpConnectionMgr::ReclaimConnection [conn=4394480]
nsHttpConnection::CloseTransaction[this=4394480 trans=6d7eef0 reason=804b001d]
nsHttpTransaction::Close [this=6d7eef0 reason=804b001d]
already closed

Your webserver is sending illegal content-length information. Please try to update this program. Starting in Firefox 7 we have new security rules for headers to protect the users against malicious websites.
See:
https://support.mozilla.com/nl/questions/890548
http://forums.mozillazine.org/viewtopic.php?f=25&t=2348657

Read this answer in context 👍 1

All Replies (5)

more options

Chosen Solution

From the http log:
nsHttpResponseHead::ParseVersion [version=HTTP/1.1 304 Not Modified]
Have status line [version=11 status=304 statusText=Not Modified]
nsHttpTransaction::ParseLine [Content-Type: text/html]
ParseContentType [type=text/html]
nsHttpTransaction::ParseLine [Content-Length: ]
invalid content-length!
nsHttpTransaction::Close [this=6d7eef0 reason=804b001d]
nsHttpConnectionMgr::ReclaimConnection [conn=4394480]
nsHttpConnection::CloseTransaction[this=4394480 trans=6d7eef0 reason=804b001d]
nsHttpTransaction::Close [this=6d7eef0 reason=804b001d]
already closed

Your webserver is sending illegal content-length information. Please try to update this program. Starting in Firefox 7 we have new security rules for headers to protect the users against malicious websites.
See:
https://support.mozilla.com/nl/questions/890548
http://forums.mozillazine.org/viewtopic.php?f=25&t=2348657

Modified by knorretje

more options

Thanks knorretje! I feel foolish that it was just a matter of upgrading the server software. I was pretty sure it was a header problem, but hadn't been able to figure out how to view what was actually in the header to confirm. It looks to be working perfectly now. Thanks a million!

more options

Guys,

I also have the same issue with my website www.indiemunity.com. The error appears when you click the download button. Unfortunately you'll have to register and login to see the button and then to see the error.

If anyone is willing to head over and check it out I would much appreciate it, it seems it's only happening on version 8.0.1 of firefox, works fine in Chrome and I'm presuming it works fine in EI too.

Is this a server error? Sorry if the answer is already above.

Regards, Jeff

more options

I get this on firefox. I get this on waterfox. I get this on nightly. I don't get it on chrome. I don't get it on internet explorer. I don't get it on comodo dragon. I don't get it on arora. I don't get it on konqueror...... Anyone noticing a pattern here?

I'm willing to admit that it's probably something to do with my isp server, so Mozilla can feel holier than thou about it, but if that's the way they insist on going, I suggest that the next time they upgrade, they call their browser Canute.

more options

STILL CANNOT UPDATE TO FIREFOX 10-SAYS FILES ARE CORRUPT DESPITE THE FACT I DOWNLOAD FROM MOZILLA.COM.THANKS FOR THE HELP, DEBBIE.