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Cannot install firefox into apple. After downloading, I do not get the firefox symbol to drag into applications folder or toolbar to complete the installation.

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  • Last reply by cor-el

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Cannot install firefox into my mac computer. After taking a few seconds to download, the firefox symbol does not pop up to drag into applications folder or toolbar to complete the installation process.

Cannot install firefox into my mac computer. After taking a few seconds to download, the firefox symbol does not pop up to drag into applications folder or toolbar to complete the installation process.

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Make sure that Firefox gets installed properly.
Open the Firefox disk image (DMG) file and drag the Firefox program to the application folder on your hard drive.
You shouldn't double-click the Firefox application to run it from the disk image, but drag it out of the DMG folder instead.