Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Whenever i click the link to check if my plugins are up-to-date, get llowing response "Plugin Finding Service Error We've encountered an error. Please try your request again later." But no problem installing or updating other add-ons.

  • 1 reply
  • 1 has this problem
  • 1 view
  • Last reply by cor-el

kthompsn
kthompsn
more options

system: W7, 64bit; FF8.0 Plugins installed: Coupons Inc 4.0.1.3, Foxit Reader plugin for Mozilla 2.0.0.1102, MSOffice 2010 14.0.4761.1000, MS Media Player FireFox Plugin 1.0.0.8, Shockwave Flash 11.0.1.152, Silverlight Plugin 4.0.60831.0. Disabled plugins: Adobe Acrobat, Windows Live Photo Gallery.

FWIW, running on a dialup connection; ATT supposedly installing U_verse here in the near future.

system: W7, 64bit; FF8.0 Plugins installed: Coupons Inc 4.0.1.3, Foxit Reader plugin for Mozilla 2.0.0.1102, MSOffice 2010 14.0.4761.1000, MS Media Player FireFox Plugin 1.0.0.8, Shockwave Flash 11.0.1.152, Silverlight Plugin 4.0.60831.0. Disabled plugins: Adobe Acrobat, Windows Live Photo Gallery. FWIW, running on a dialup connection; ATT supposedly installing U_verse here in the near future.

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

You can check the permissions for all sites on the about:permissions page, via the location bar.

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).