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Firefox crashes

  • 6 replies
  • 28 have this problem
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  • Last reply by whizzmo

whizzmo
whizzmo
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Windows x64 Nightly build for 9 Dec 2011 crashes on launch on Win7 x64 SP1 with code BEX64 in firefox.exe. Fault module name = c:\windows\winsxs\amd64_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.6161_none_08e61857a83bc251\MSVCRT90.dll. Fault module version = 9.0.30729.6161 . Exception offset = 0x552d4, Exception code = 0xc0000417, exception data = 0x0. Crash is reproducible /always/, under both normal and admin users. Flushing cache & profile directories doesn't seem to help.

Windows x64 Nightly build for 9 Dec 2011 crashes on launch on Win7 x64 SP1 with code BEX64 in firefox.exe. Fault module name = c:\windows\winsxs\amd64_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.6161_none_08e61857a83bc251\MSVCRT90.dll. Fault module version = 9.0.30729.6161 . Exception offset = 0x552d4, Exception code = 0xc0000417, exception data = 0x0. Crash is reproducible /always/, under both normal and admin users. Flushing cache & profile directories doesn't seem to help.

All Replies (6)

whizzmo
whizzmo Question owner
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Apparently, there is more than one 9 Dec 2011 Win64 build. The one that has this above issue has an installer name of "firefox-11.0a1.en-US.win64-x86_64.installer.exe" and a size of 17,183,224 bytes and MAY have a date string of 20111209031218.

HTH, Whizz

whizzmo
whizzmo Question owner
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Reinstalling the previous nightly build (from 8 Dec 2011) has fixed this issue for now. YHBW.

whizzmo
whizzmo Question owner
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Here's some file information from the known-GOOD version, before things got all wonky:

  1. Filename, Size (bytes), File version (if any), SHA1 hash 
   AccessibleMarshal.dll       13824   11.0.0.4330     ede45c91cb75c589fe39fa386d62b2fa1ceada67
   D3DCompiler_43.dll  2526056 9.29.952.3111   2ae8f59ecd915c8c6fa71d8d71be5e145cdd4b92
   application.ini     2148    NA      4f5dbbbcccfec528b5d1f835ec59dcc21a599038
   blocklist.xml       11678   NA      6b2dd73090bd33a7201728e8dad3154575c00335
   chrome.manifest     36      NA      c2045cff37f4c1d75ebd4cd421de9777d9672143
   crashreporter-override.ini  583     NA      a55a6edbdd6e04fd0ccf99d94e201784d82b399d
   crashreporter.exe   125952  11.0.0.4330     2dbecaeae54dc179b9cb1c126fe820a04791e9ab
   crashreporter.ini   3803    NA      52efcf39bf3b97cbfb61d85b9625ca2e5cbe7158
   d3dx9_43.dll        2401112 9.29.952.3111   e774d3e03d7badf33ef96e80915e7c8eaa6d36c7
   dependentlibs.list  120     NA      38cdd6f2d8ef2f4e23503ba0c65d7ad8c6b81937
   firefox.exe 905728  11.0.0.4330     a1ed6e2e9611dacc0dc15386f8cfafa417658037
   freebl3.chk 478     NA      5560e18063459025dbfe0ca8dfafde785486e157
   freebl3.dll 394752  3.13.1.0        96c168e3f2241d7111db2b59158624b369c25430
   install.log 26110   NA      9f782ae65483f2f51b0f96ed9768a2eed3157e30
   libEGL.dll  88576   11.0.0.4330     560144cc2110302cfc1b4bda408723b4fa04586b
   libGLESv2.dll       564224  11.0.0.4330     0b7297cdb4e0cfbba1997a7f7249b95ffabe0c2f
   mozalloc.dll        10240   11.0.0.4330     cfbfbeb8da9b932feb280e9407bbb26d18831d77
   mozsqlite3.dll      481280  3.7.7.1 c4d26b91dc9f9104fae51ef957a95dacf106692e
   mozutils.dll        32768   11.0.0.4330     136d169d87bf61bb6ad03e4543c568845812114e
   nspr4.dll   190464  4.9.0.0 09068eb7ce25323f726ab9ac09761b8db81c23fa
   nss3.dll    830464  3.13.1.0        7276ea83c470544729d25aa0d66b8fac037be6bf
   nssckbi.dll 425984  1.88.0.0        717a948e36c8ea6151026191fe461b9d2b7c0840
   nssdbm3.chk 478     NA      b0635b845543b8fabe1e872f0833b399dd67a160
   nssdbm3.dll 115712  3.13.1.0        20f4174d25bffd5f527983ef95f7c29d99dabc49
   nssutil3.dll        106496  3.13.1.0        dafa5551e41e81ab9defa1fc0f3e646507c19f67
   omni.jar    7176267 NA      6c0199668f574f2a846af947b0f43377a5bcd63f
   platform.ini        133     NA      cb583166dd03f663e7222adc3dea15b88dd9d136
   plc4.dll    17408   4.9.0.0 ac06bf794f959d2454bf7df46471e1550fd4a2d5
   plds4.dll   14336   4.9.0.0 e2822a5b108745db84258f0787437c8ed7a2df8c
   plugin-container.exe        10752   11.0.0.4330     5591daf426cf252331f28e7d32cde66e07428949
   precomplete 1504    NA      fe04540e55130bbb9fa2c41287915d7ada917a86
   removed-files       35319   NA      c28bb2d05a868a58c413ff1f142c633779c31582
   smime3.dll  112128  3.13.1.0        b14419617417b9fa74e5fbe7d24b7d55afb06e97
   softokn3.chk        478     NA      9eb2d5afc431282cb8de745848fcc01d1314ca9b
   softokn3.dll        196608  3.13.1.0        a4aaf9904ff1b4837ea0922c8606010a6a7850f1
   ssl3.dll    170496  3.13.1.0        2b1f7dcdf3b99b245ab4906d9ffd42a31efeb2f2
   update.locale       6       NA      c4ab0139ba70da52253a49b551097bc31c4b99ae
   updater.exe 257536  11.0.0.4330     f7083cf20192c11f25dddde0f8d18b99ac183e7e
   updater.ini 707     NA      c4bd352374d69795a2385eb56dd41252fe18d4be
   xpcom.dll   13824   11.0.0.4330     f77345e49eece84ef86dec2cedaa86a76df5d949
   xul.dll     23013888        11.0.0.4330     4f18093c1c4f079c31e51398151c76212b62d224
whizzmo
whizzmo Question owner
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And the corresponding info for the known-BAD version (as of 12 Dec 2011):

>> Filename, Size (bytes), File version (if any), SHA1 hash 

   AccessibleMarshal.dll       35768   11.0.0.4363     be5df4be0de30bf3f0dfb6c7c2cdb7d43ef3ed5d
   D3DCompiler_43.dll  2526056 9.29.952.3111   2ae8f59ecd915c8c6fa71d8d71be5e145cdd4b92
   application.ini     454     NA      8355ad1c3e9b9e3e5b549de07e941455140a599f
   blocklist.xml       12108   NA      087b6209ddee92dbc0d4efe37742df40e5a52061
   chrome.manifest     36      NA      c2045cff37f4c1d75ebd4cd421de9777d9672143
   crashreporter-override.ini  583     NA      a55a6edbdd6e04fd0ccf99d94e201784d82b399d
   crashreporter.exe   124928  11.0.0.4363     6b36e41f04fb6664a43aa007cdb181e7a1ff1924
   crashreporter.ini   3803    NA      52efcf39bf3b97cbfb61d85b9625ca2e5cbe7158
   d3dx9_43.dll        2401112 9.29.952.3111   e774d3e03d7badf33ef96e80915e7c8eaa6d36c7
   dependentlibs.list  120     NA      38cdd6f2d8ef2f4e23503ba0c65d7ad8c6b81937
   firefox.exe 906240  11.0.0.4363     36ca00103783b01dce5f779b6334f0c9d2e20cfa
   freebl3.chk 478     NA      6ba7cfaddb8dd02ff8c044f944632d9ff4a5ec9c
   freebl3.dll 424888  3.13.2.0        5b45fbca6b0a3544fd723d33aa7ea2d59ed7d4a8
   install.log 26106   NA      c6c6c484a57be70963e405ae1f05684cbabcb503
   libEGL.dll  101304  11.0.0.4363     3d4c7827457a3a4e7cc6067fefcff266abde9014
   libGLESv2.dll       576440  11.0.0.4363     d75c3458bebb12860f144865c3aaab4ee41266d0
   mozalloc.dll        27576   11.0.0.4363     bfbe45a2835fc8de18442f1212b23de1caff3a70
   mozsqlite3.dll      932792  3.7.7.1 44090f86e01af64e6eb380bc03d9b80e511ee462
   mozutils.dll        64440   11.0.0.4363     253ceb91b611e335ec073adba6ed4847182fce01
   nspr4.dll   224184  4.9.0.0 d2fddee0007ea40f4b635c6a7bb10d25dd7e570d
   nss3.dll    846776  3.13.2.0        645e5048cbf839d2aa61872fdb4ec4a846a5a534
   nssckbi.dll 433096  1.88.0.0        19bd71af5c3b1f9ea0fa6524a16456be0894efd0
   nssdbm3.chk 478     NA      418ccc32dad20d1aa0d3f18f73c0200d99aa8d53
   nssdbm3.dll 134072  3.13.2.0        4e1acfc70c9f26da90f4aff403f66162aa4c7ca2
   nssutil3.dll        121784  3.13.2.0        060cc9a7982916a8b50b58268ee3e22851397eb9
   omni.ja     7607558 NA      ec574ed1d421146bb8c7d13cb86d1f9b163cb26e
   platform.ini        133     NA      f805fa8089989eb72ce0bb07655424a654505b70
   plc4.dll    35768   4.9.0.0 ea522adbd6f15aacc638e7ee62c0f913041d8eb1
   plds4.dll   39864   4.9.0.0 a40484d06caa8b42819ccbb497572a58fe6c915d
   plugin-container.exe        27576   11.0.0.4363     aa2f6d29c14ba6423c90fcdd5c61fa36eb52a4aa
   precomplete 1480    NA      7b4916b7911e641a4b01468d514a5855f3abd02c
   removed-files       35391   NA      e7875b501052999263c6e03ffc275517699d71df
   smime3.dll  129976  3.13.2.0        1562ba825920f8b29ac8cf51a6748819c9d00612
   softokn3.chk        478     NA      ca0f5f2863f66af65f9cd0f397cd1ecf392ccb9a
   softokn3.dll        211896  3.13.2.0        b919fbd1f2ceb07bcfcbc60e733910dc138ad0fd
   ssl3.dll    191416  3.13.2.0        7bade4125df4da6c0db1647fdc42ca37fda3539f
   updater.exe 256512  11.0.0.4363     54201a4f373f55a580bb75d19582b67448a70ce1
   updater.ini 707     NA      c4bd352374d69795a2385eb56dd41252fe18d4be
   xpcom.dll   35768   11.0.0.4363     cb2e899465eaba06b1f4ca8c300e69f5fa37020e
   xul.dll     25462784        11.0.0.4363     61fc29398e1ca884858d61c4cb43a9208354982e
whizzmo
whizzmo Question owner
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If it helps, here's the info for the INSTALLER exe files: (Both are named firefox-11.0a1.en-US.win64-x86_64.installer.exe, and were retrieved via ftp from ftp.mozilla.com/pub/mozilla.org/firefox/nightly/latest-trunk/ . Both have a windows file version of 4.42 .)

GOOD (8 Dec 2011?): 16,171,582 bytes SHA1: 06BF95BB5194D033AAF5FDA1641FCD050855D7D3


BAD (12 Dec 2011): 17,171,936 bytes SHA1: 67CB64B6F08FF7088870715D5E70D86C6A8B1C2C

whizzmo
whizzmo Question owner
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https://bugzilla.mozilla.org/show_bug.cgi?id=709383

It looks like I'm not the only one :)