Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I cannot access link across the top 1 inch of the webpage and when pdf's download, the 1 inch across the top is white

mosaic9
mosaic9
more options

web pages do not allow me to access login information or links to important parts of the website. When I download a pdf from a site, the same top portion (about 1 inch or so) is white.

web pages do not allow me to access login information or links to important parts of the website. When I download a pdf from a site, the same top portion (about 1 inch or so) is white.

All Replies (1)

the-edmeister
the-edmeister
  • Moderator
more options

Recently both the Yahoo! Toolbar extension and the Babylon extension have been reported to cause an issue like that. Disable or uninstall those add-ons. 

   * https://support.mozilla.com/kb/Troubleshooting+extensions+and+themes