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Firefox will not start after updating to 8.0, now 9.0--eSSO conflict--STILL?

  • 3 replies
  • 20 have this problem
  • 6 views
  • Last reply by AliceWyman

Craig Cummings
Craig Cummings
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After upgrading from Firefox 7 to 8, I was unable to start the program, probably due to the Oracle eSSO stuff that's running on my computer. I reverted back to v 3.6 which does not have this issue. I just tried upgrading to v. 9.0 and was dismayed to find that this bug is still not fixed. Here I am back at v 3.6 again, but I need a modern browser that can run HTML5. If this can't be fixed, I'm switching to Chrome.

After upgrading from Firefox 7 to 8, I was unable to start the program, probably due to the Oracle eSSO stuff that's running on my computer. I reverted back to v 3.6 which does not have this issue. I just tried upgrading to v. 9.0 and was dismayed to find that this bug is still not fixed. Here I am back at v 3.6 again, but I need a modern browser that can run HTML5. If this can't be fixed, I'm switching to Chrome.

Chosen solution

Crashes at startup can occur in Firefox 7 or above (but not Firefox 6 or earlier) if you are using a corporate login system such as IBM Tivoli Access Manager or Oracle Enterprise Single Sign On Manager (bug 680927). See the bug report for a suggested workaround or downgrade to Firefox 3.6.xx (available here) which is still being maintained.

Ref: http://kb.mozillazine.org/Firefox_crashes#Crash_when_starting_Firefox

The workaround for the crash is linked HERE, under "Attachments" in the bug report. When you click that link it will show the contents of the .reg file (you can save the page as "ff7fix.reg" on your computer, and then merge it into the Windows registry, f you are comfortable doing that).

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AliceWyman
AliceWyman
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Chosen Solution

Crashes at startup can occur in Firefox 7 or above (but not Firefox 6 or earlier) if you are using a corporate login system such as IBM Tivoli Access Manager or Oracle Enterprise Single Sign On Manager (bug 680927). See the bug report for a suggested workaround or downgrade to Firefox 3.6.xx (available here) which is still being maintained.

Ref: http://kb.mozillazine.org/Firefox_crashes#Crash_when_starting_Firefox

The workaround for the crash is linked HERE, under "Attachments" in the bug report. When you click that link it will show the contents of the .reg file (you can save the page as "ff7fix.reg" on your computer, and then merge it into the Windows registry, f you are comfortable doing that).

Craig Cummings
Craig Cummings Question owner
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Thank you Alice! I'm usually hesitant to mess with the registry, but it was simple and it worked the first time. Is this something that I will have to repeat with each Firefox upgrade?

AliceWyman
AliceWyman
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Hey, that's great!

Just updating Firefox shouldn't require repeating the registry fix but reinstalling or updating the Oracle ESSO software might, so you should save the .reg file, just in case you ever need to run it again.

Modified by AliceWyman